Walkfit Complaints and Reviews

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Walkfit
Main address: P.O. Box 9169 91409 Van Nuys CA
1-800-819-6294, , http://www.walkfit.com/request-custserv.html
  • 93+1 mobile complaints
  • $2.1K claimed losses
  • $23 average
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  • Oct 20
  • Health and Beauty
  • Hidden Charges
  • 132

While ordering my walkfits, i was given several options on extra offers which were said to be only a dollar. I agreed to the gel comforts that can help enhance the walkfits. About a month later my account was debited for $18.90. When i called to ask what it was for they said it was for the gel insoles, they charge the $1 upfront then debit the rest of it later which didn't make any sense. So I... Read more

Was this review helpful? 1 3

     

  • Aug 05
  • Drug Stores and Drugs
  • Customer Service Department
  • 314

I attempted to place an order over phone with automated system. When the automated system did hear the correct information, there was noway to correct the order or cancel. I hung up the phone without completing the order. I called the next day to make sure my order didnt process. I was told there was no order in the system. I was relieved. The following day, I found a charge for the order on y... Read more

Was this review helpful? 5 3

     

  • Jan 18
  • Health and Beauty
  • Livonia, Michigan
  • Return Policy
  • 1
  • 1
  • 327

I ordered 2 pr. of the Walkfit Platinum inserts and after 35 days I called to return them. After waiting online for 8 minutes I get to talk to a person in another country that does not speak english enough to carry on a conversation of more the 1 sentence. He consantly repeated "no refund after 30 days, can I help you with something else". They got me for $70.00 and then sent me a bottle of... Read more

Was this review helpful? 6 0

     

  • Jan 15
  • Health and Beauty
  • Phoenix, Arizona
  • Orthotics
  • 300

I have worn Walk Fit Orthotics since they first came out on TV. I love them. If they hurt you at first, it's because you have never had arch support in your shoes! Let your feet get used to the Walk Fits and you will never be without. I now own 4 pairs. Great price being that to get orthotics sized with expensive material can cost you $250. Don't knock them till you try them and get used to... Read more

Was this review helpful? 1 1

     

  • Dec 08, 2013
  • Health and Beauty
  • Houma, Louisiana
  • Overcharge
  • 374

I HAVE RHEUMATOID ARTHRITIS AND MY KNEES ARE SMOKED NO CUSHIONING BETWEEN THE BONES I ORDERED A PAIR OF WALK FIT AND THEY CHARGED ME FOR SOME VITAMINS THAT I DID NOT ORDER BUT THE WALK FIT PRODUCT IS AMAZING IT DOES EXACTLY WHAT THEY SAY KNEE PAIN WAS GONE BACK WAS GONE OH YEAH I HAVE FLAT FEET . THEY WERE IN HEAVEN I COULD NOT BELIEVE IT BUT THE PAIR I HAVE WORE OUT AFTER A FEW YEARS . I... Read more

Was this review helpful? 4 0

     

  • Dec 06, 2013
  • Advertisements and Cons
  • Walkfit
  • 306

Ordered 1 pair and was happy, they seemed to work after break in period. Tried to order 3 more pair and I got 3 different prices within 30 min. Next day a (supervisor) called and we made a deal. Got 2 pair, they were out of size 12, still waiting for one more pair. This was the only time I used my CC, and my CC company called me concerned about FRAUD. Somebody stayed in a hotel in CA using my CC... Read more

Was this review helpful? 3 0

     

  • Nov 27, 2013
  • Health and Beauty
  • Lubbock, Texas
  • Gel Insoles
  • 1
  • 1
  • 199

These didn't help at they made my feet hurt more. Better off getting gel insoles at walmart. Then the change my card $44.80 and $18.90 and then 2 months later charged me $44.80 and another $18.90 called to see why they said they didn't after fighting with them an hour they found the charges and said there is nothing they can do about it. Maybe it wouldnt upset me so mich about the money if they... Read more

Was this review helpful? 2 3

     

  • Nov 25, 2013
  • Advertisements and Cons
  • Rochester, New York
  • Walkfit
  • 121

I ordered 1 set w/ a free set of walkfit slippers offer. They sent & charged me for 3 sets & lotion I did not want along with charging me shipping for 3. I was very unhappy with the product & sent them back only to get a refund of just $18 on a $90 free trial offer. They are impossible to talk with or get any satisfaction from. When I called to get a return address, I spoke with an... Read more

Was this review helpful? 2 0

     

  • Sep 07, 2013
  • Health and Beauty
  • Las Vegas, Nevada
  • Unordered Product Charges
  • 95

Walkfit sent and charged me for two items I did not purchase. I purchased one pair of orthotics for $19.95. They sent me three pairs plus lotion for a total of $99.00. I couldn't believe my eyes when I opened the package. They charged me $30.00 for shipping and handling of one envelope. Customer Service was not helpful.. They told me that I could only get a refund of $69.00 if I return them... Read more

Was this review helpful? 4 0
 
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