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-------- Original Message --------Subject: Walk Fit Orthotics: ARROGANT CRIMINAL ASSHOLES

Date: Wed, 16 Jun 2010 19:39:02 -0500From: RichTo: customerservice@***.com

YOU ARROGANT CRIMINAL *** (s)...! How do you think you'll continue toSTEAL from the general public..? I am "blind copying" EVERYBODY I KNOW on this NOTE.

I may not be able to completely STOP you and your "GANG of THIEVES", but I'll do what I canhere & now..!

I've also CANCELED my CREDIT CARD, so your next attempt to STEAL FROM ME WILL FAIL.

I also expect you to CREDIT my $1 OVERCHARGE ASAP. I authorized NOTHING beyond $29.90for the pair of Orthotics. Anything else YOU CHOSE to SHIP me is YOUR DECISION and YOURPROBLEM, I'll NOT PAY for it.

I will POST this ENTIRE NOTE on the Internet at:

http://www.pissedconsumer.com/index.php?option=com_pissedconsumer2&Itemid=73&source_article_id=118436

MY ORDER for Walk Fit Orthotics was COPIED & PASTED by me into an E-mail NOTE which I SENT myself (as I completed my ORDER with Walk Fit). I've PASTED this (MY) Order into this NOTE right after my "original complaint" to you.

By "whatever name" you've done business with via Television & Internet you've always been very DIFFICULT & NOT DELIVERED as promised. Your SO CALLED LIFETIME WARRANTY results in just sending Shipping & Handling FEE$ to you along with worn out Orthotics and then NEVER receiving REPLACEMENTS. I've done this a couple of times and it took "6 months to a year" to get a replacement set of Orthotics. You just can NOT sell a good product at a decent price and let it be, YOU HAVE TO TRY TO STEAL FROM YOUR CUSTOMER ON EVERY TRANSACTION.

As Phase4Orthotics you were bad enough, NOW you are just plain CRIMINALS..!

For everybodys reading pleasure I've included a bit of information from: PISSED CONSUMER .COM

http://www.pissedconsumer.com/

Walkfit America Complaints & Reviews

Date Walkfit America Reviews Hits05/07 รขโ€“ยช Walkfit insoles work, but the company are crooks 31604/21 รขโ€“ยช Walkfit Platinum! Ordering Complaint! 23104/16 รขโ€“ยช POOR CUSTOMER SERVICE 8703/19 รขโ€“ยช Walkfit...true ripoff 42201/16 รขโ€“ยช These people are crooks - Scam Artists 44112/14 รขโ€“ยช WALKFIT IS A SCAM OF A COMPANY 72411/27 รขโ€“ยช walkfit 40511/23 รขโ€“ยช Walkfit.com charged me $29.80 for shipping 55611/07 รขโ€“ยช Product received and not ordered but charged debit card 28608/08 รขโ€“ยช WalkFIT - A Band of Thieves 157802/13 รขโ€“ยช Walkfit is a Rip Off 185601/24 รขโ€“ยช Walkfit: Stay Away From This Company (Insoles) 128801/06 รขโ€“ยช Charhed my creditcard, but I never received the product. 50110/14 รขโ€“ยช Walkfit 85709/15 รขโ€“ยช walk fit rip-off do not buy, worst service 111709/12 รขโ€“ยช Walkfit...Did not send complete order! 44709/01 รขโ€“ยช Close to a Miracle 195608/05 รขโ€“ยช I was hung up on by customer service member. 45107/09 รขโ€“ยช Walk Fit America 96704/19 รขโ€“ยช Walkfit Ripoff 294304/06 รขโ€“ยช Walkfit America-Orthotics

May you & your kind BURN IN ***..!

Rich

-------- Original Message --------Subject: RE: Billing IssueDate: Wed, 16 Jun 2010 12:50:15 -0700From: WalkFit.com Customer Service To:

Dear Customer,

Thank you for your email. We apologize for the inconvenience caused to you. After reviewing your order we have found that the order was placed for Walkfit Platinum and you have billed accordingly. Following is the description for your order: -

Order # 871****.

1 pair of Walkfit Platinum $29.90 = $19.95+$9.95 shipping and processing fees..

1 pairs of cushion $14.90 = $9.95+$4.95 shipping and processing fees each.

Total = $49.80

We would also like to inform you that your total was $49.80 and initially you were charged $30.90 on May 24th 2010 and the remaining $18.90 will be charged on June 28th 2010.

If you have any further questions please feel free to call customer service at 1-87*-264-****.Our working hours are from 7:00 am - 4:00 pm Monday through Friday and 7:00am to 3:00pm Saturday, Pacific Standard Time.

Thank you,

CSR Paul.

----- Original Message -----

> OVERCHARGED... WHY can't you people just deal ethically..?

>

> I did NOT order, nor otherwise authorize you to ship me a cheap (JUNK) pair of insoles. My invoice (order # 100871****) lists "Walk Fit Platinum Cushions - $1 Trial. I did NOT order this item, nor authorize the EXTRA Charge ($1 Trial). Your invoice further indicates that I will BE CHARGED an ADDITIONAL $18.90 at some FUTURE DATE. This I also did NOT authorize.

>

> REFUND MY Extra Charge of $1 IMMEDIATELY, and do NOT charge any further $ to my Credit Card.

>

> I'd like to order some additional Arch Supports, but certainly NOT from someone that STEALS (and CHEATS) from me.

>

> Rich

Order Confirmation

Thank you, your order is complete.Your order number is: 128****.An email confirmation has been sent to: Billing Address Shipping Address Rich

Phone: 319Email: Rich

Payment Information Master Card: ************3936, Expires: 09/2010

Your OrderProduct Qty Price S&H Item TotalWalkFitร‚ยฎ Platinum 3 arch inserts, sandal adaptor & peppermint lotionMen's, Size: 12.5 1 $19.95/each $9.95/each $29.90

Customer Service Phone: (800) 819-****

Email: customerservice@***.comOnline: http://www.walkfitplatinum.com/request-custserv.html

Order Totals Item(s) Total: $19.95S&H Total: $9.95Order Total: $29.90

Walkfit RipoffWalkfit America Complaint

You were reading a complaint about Walkfit America.

Filing a new complaint aboutI ordered the insoles advertised on television using my Visa check card. The original amount was deducted from my bank account on 3/11/2008 ($30.90, including shipping and handling). I received the package shortly thereafter via the USPS and was less than satisfied with the product. On 4/10/2008 a charge against my bank account by Walkfit in the amount of $13.90 was posted. I contacted the company who indicated that this was an "additional shipping charge" which was not explained at the time of purchase, nor authorized. They indicated that they would credit the amount back to my account immediately. The following morning, I discovered that rather than crediting my bank account, they had withdrawn an additional $44.85. My immediate call to the company resulted in my being informed that they had enrolled me in a vitamin program and that was the charge for the upcoming shipment of the "joint support formula". I explained that I had never ordered or authorized any such purchase and they explained that I did not have to authorize it because they had included paperwork with my insoles that stated that I was in the program and it was my responsibility to decline. The package for the insoles contained no paperwork, not even a packing slip. They promised to cancel my involuntary subscription and not attempt to re-execute the charge (Walkfit Confirmation # 593****). They failed to live up to their word and the next day another charge was pending. Although my bank managed to block the transaction from Walkfit on 2 occasions, they managed to slip through under a different name of WF Joint Support and debited the account. I have since cancelled the bank card. To date, I never received any further package from the company. Please check the Better Business Bureau, as of today there were 660 complaints, not inclusive of mine. On their website they indicate that there is a "free sample" of this joint formula to be shipped with each order, no mention of any subscription.

Please contact the USPS if you have had the same experience as they have started an investigation.

Comments (5)

RSS comments1. Written by william santangelo, on 14-04-2010 08:17

i ordered walkfit inserts this morning 4/14/ 2010 i do not want to be enrolled in any thing other than my walkfit inserts according to some of the customers complaints the were enrolled in some pills you are pushing i do not want any thing charged to my credit card but the price of the walkfit and shipping so please just send the inserts thank you william santangelo 1514 w marshall st apt 236 norristown pa 19403

Report2. Written by william santangelo, on 14-04-2010 08:16

i ordered walkfit inserts this morning 4/14/ 2010 i do not want to be enrolled in any thing other than my walkfit inserts according to some of the customers complaints the were enrolled in some pills you are pushing i do not want any thing charged to my credit card but the price of the walkfit and shipping so please just send the inserts thank you william santangelo 1514 w marshall st apt 236 norristown pa 19403

Report3. Written by Michele A., on 21-10-2009 17:19

I ordered a $19.95 pair of WalkFit orthotics and ended up with a bill of over $89.00 - whether they work or not - this is a rip off. They said I did not "Uncheck" other offers. The shipping alone was over $30.00 and it took 10 days to get them. Don't buy these! This company is a ripoff

Report4. Written by Bruce Bee, on 10-08-2008 22:18

Instead of placing my order in ONE 8" x 8" box..................they split the shipment, and charged me a total of

$ 54.65 in shipping costs. Not only that...........I never received my TWo FREE bottles of vitamins until another month had past ! They charged me an additional $ 59.80 ??????

I only wanted the in-soles. This company is a total rip-off !

Report5. Written by Alma Carrillo, on 04-08-2008 09:28

I haven't tried the product yet because it has not arrived at my house...supposely ruch delivery for them is 7-10days come on is this really true I order your baby can read the same day and is arriving first then the walk fit...1-I placed my order I was supposed to be charge $29.90 and they over charged $54.75 for items I did not order.2-I called the customer service to have the billing situation fixed and there's no answer on that number.3-I got a hold of a rep. he said that he was only going to credit me $14.90 & I finally concluded with canceelling the order.4-I called the next day to confirm they had cancel my order NO they shipp it and on top of it they have not credit myu account.5-they give me a tracking number that is not vaild.This is just crap,I' very mad and dissapointed....

WalkFIT - A Band of ThievesWalkfit America Complaint

You were reading a complaint about Walkfit America.

Filing a new complaint aboutIt started with an order of 2 pair of shoe insoles and ended with my account being debited for $160. They charged $34 for shipping, then hit my account 2 more times after the order came in. Stay away from this company. Find a running shoe store I found some insoles there that work fine. Also the walk fit product was so thick it woundn't fit in most of my shoes. Walkfit is evil. I've complained with the California Better Business Bureau and returned everything they shipped to me. I hope I get a refund. I can't afford that, nobody that turns to tv advertised insole can.

Comments (8)

RSS comments1. Written by J. Frisbie, on 25-03-2010 15:45

Ditto to everything said above. I put one set of orthotics for $19.95 on my credit card. By the time I cancelled the credit card to protect myself from them, they had charged me $94.65 for I'm not sure what. They have outsourced their customer service to India, so it is impossible to understand anyone. They read pat answers that don't answer your questions, and if you push, they hang up on you. This is a terrible company. I am so mad at myself for not checking them out thoroughly.

Report2. Written by C Simmons, on 19-03-2010 21:24

Scam Artists! I hope this company gets what's coming to them. They give reputable online companies a bad name. The worst products, customer service and scammers I've ever been exposed to. They charge your account with authorization and when asked the produce a terms and conditions that was "alleged" approved for authorization, they don't have it. No supervisors ever present and they do hang up on you. May they all BURN IN ***!

Report3. Written by Dorothy Fitzgerald, on 15-03-2010 21:58

Me too I am turning it over to the fraud department at my credit card Co.

I will NEVER order anything over the TV again. These people are crooks.

I bought a pair at BedBath and Beyond today for $19.15 and had a coupon for $5.00 off. If I don't like it I can take it back for a refund. I am mad at myself for falling for the TV scam

Report4. Written by barbara, on 07-02-2010 10:51

ordered two pair of walkfit insoles, also used their thirty day trial for their gel inserts, sent them back within twenty days, told me they never received them, called numerous times, same old story and put on hold for 20 to 30 minutes I am still owed this money. It has been going on since 09/09.

Report5. Written by Barb, on 04-12-2009 15:35

I was charged twice for the same order and am contacting the fraud department at my bank.

Report6. Written by Peg, on 04-11-2009 16:32

I was billed 3 times for 1 pair of Wallkfit & they won't do anything about it.

Report7. Written by chris g., on 11-09-2009 13:36

I too was charged for joint formula i didnt authorize.they also charged me 18.90 but wont tell me for what.someone needs to do something about this company. when you call customer service they either hang up on you or just put you on hold for a half hour. And dont even bother to ask to speak to a supervisior. he will be unavailable.this company is a bunch of thieves!

Report8. Written by BOBBY HATLEY, on 30-08-2009 10:09

I WAS JUST RIPED OFF BY WALK FIT THAY JUST BILLED MY CRIDET CARD FOR 44.85 FOR JOINT FORMULA THAT I DID NOT AUTHORIZ

Location: Cedar Rapids, Iowa

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Guys if you genuinely have a problem with your order then please contact the above person. I explained to her my whole situation and she helped me out. Thanks Mary.

Guest

Rich, I work for the Walk Fit company. I am sorry that you were sent gel cushions when you did not opt for them.

Please email me directly at marya@***.com and I will be happy to assist you.

This also goes for anyone else who reads this article...feel free to email me directly and I will be happy to help. Thank you.

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