Walkfit Ripoff

GOOD PRODUCT...SCAM COMPANY! READ BEFORE YOU BUY FROM WALKFIT WEBSITE!!!!! 

FIRST I WILL SUGGEST IF YOU HAVE ORDERED FROM THE WALKFIT WEBSITE...THINK ABOUT CONTACTING YOUR CREDIT CARD OR BANK AND REVERSING OR CANCELLING YOUR ORDER. DO THIS BEFORE YOU READ MY POST...THEN COME BACK AND READ MY POST!!!! 

I walk for a living here in Canada. I ordered walkfit insoles years ago(2 pairs) from the Cdn Home Shopping Channel(HSC) website...a very reputable company. I have used custom orthotics most of my adult life. I saw the infomercial with the steam roller running over the insoles and I thought hmmm I will try these out. You see I wear orthotics out every year so I was willing to try anything.The Walkfit insoles work great for me. I have recommended them to many people I work with(who also walk for a living...guess what my occupation is?) Years have passed and I decided it was time to order a couple more pairs. Unfortunately the HSC no longer sells them. So I tracked down the Walkfit website. This website is the worst I have ever come across. I am a very experienced and savvy online shopper and I have NEVER had such a terrible experience with an online store. The website is set up to take your credit card and personal details when you think you are ready to complete your order. The site then drags you through numerous UP-Sell and Combo options that you start becoming confused and frustrated...all you want to do is leave the site. When I was finally able to place my order, I received an incredibly vague email from Walkfit stating they had received my order. In the email from Walkfit there was No reference number, No total amount, No order details, No link to my order on their website. The email from them is what made my red flags go up...way up! So I immediately emailed Walkfit. I gave them 1 hour to confirm my order details, either by phone or email or I would cancel my order with my credit card. I waited the hour and ended up cancelling my card upon the credit card companies recommendation. I am shocked that a company can do business like this and get away with it. Unfortunately I think most of the people they are scamming are probably the elderly, who have fixed incomes and see Walkfit as a viable economic option for very expensive custom orthotics. 

I wish someone in the good ole' USA with some legal experience could shut these scammers down! On a positive note...upon doing research I realized that numerous distributors buy the Walkfit insoles and sell them. For a fraction of the price...without the scam website, without the Up-Selling. You can actually order them through Amazon in the USA and other places...just do a search on the internet. The sad reality is that this is a great product that sells itself unfortunately the Walkfit company website is killing this product and ruining it's reputation forever! Oh by the way...I never heard back from Walkfit...I guess when they found out they could not charge my credit card(because I cancelled the card in time) they focused on other good people to SCAM!

This bunch of crooks ripped me off also. The sad part of this whole thing is the law will not touch them. Now you can not get to them by email as they have blocked out all the email address's I have tried.

I ordered these orthotics and did not like them. They ask that you try them for at least 30 days, if not longer, before making a decision about them as it can take a while for them to become comfortable. I did this. They never became comfortable--they hurt! So I sent them back. Never heard from them and my account was never credited with the return. I emailed an inquiry to which they responded they only allow returns within 30 days of purchase, and if I want them sent back to me to let them know so I can pay shipping again!!! This is a scam. DON'T ORDER!!!!!

i ordered walkfit inserts this morning 4/14/ 2010 i do not want to be enrolled in any thing other than my walkfit inserts according to some of the customers complaints the were enrolled in some pills you are pushing i do not want any thing charged to my credit card but the price of the walkfit and shipping so please just send the inserts thank you william santangelo 1514 w marshall st apt 236 norristown pa 19403

i ordered walkfit inserts this morning 4/14/ 2010 i do not want to be enrolled in any thing other than my walkfit inserts according to some of the customers complaints the were enrolled in some pills you are pushing i do not want any thing charged to my credit card but the price of the walkfit and shipping so please just send the inserts thank you william santangelo 1514 w marshall st apt 236 norristown pa 19403

I ordered a $19.95 pair of WalkFit orthotics and ended up with a bill of over $89.00 - whether they work or not - this is a rip off. They said I did not "Uncheck" other offers. The shipping alone was over $30.00 and it took 10 days to get them. Don't buy these! This company is a ripoff

Instead of placing my order in ONE 8" x 8" box..................they split the shipment, and charged me a total of  

$ 54.65 in shipping costs. Not only that...........I never received my TWo FREE bottles of vitamins until another month had past ! They charged me an additional $ 59.80 ?????? 

I only wanted the in-soles. This company is a total rip-off !

I haven't tried the product yet because it has not arrived at my house...supposely ruch delivery for them is 7-10days come on is this really true I order your baby can read the same day and is arriving first then the walk fit...1-I placed my order I was supposed to be charge $29.90 and they over charged $54.75 for items I did not order.2-I called the customer service to have the billing situation fixed and there's no answer on that number.3-I got a hold of a rep. he said that he was only going to credit me $14.90 & I finally concluded with canceelling the order.4-I called the next day to confirm they had cancel my order NO they shipp it and on top of it they have not credit myu account.5-they give me a tracking number that is not vaild.This is just crap,I' very mad and dissapointed....