3 comments

I placed an order on Sunday from a TV Ad - $19.95 for 4 sets.I them was up sold for 3 more pairs @ 25% off.

The only price I had was $19.95 for 4, So I figured 25% mad the additional units $3.25/ea. They charged $66.00 LIKE THE THIEVES THEY ARE AND A CRAZY $24.95 FOR SHIPPING AND HANDLING! The FIRST TIME I SAW MY TOTAL WAS AFTER I HAD PURCHASED AND THERE IS NO RECOURSE. I called Customer Service Sunday, less than 5 min after I ordered and the would not be in until 8:00 Pacific on Monday.

I called at 8 pacific and was TOLD THE ORDER WASN'T IN THE SYSTEM YET, CALL BACK IN 2 HRS. i DID & WAS TOLD ITS TOO LATE, BUT CALL TOMORROW FOR REFUND. I CALLED TODAY, EXPECTING THE REFUND WOULD BE COMPLETED AS THE CUST SVC AGENT SAID YESTERDAY, AND WAS INFORMED MY MONEY WAS TAKEN AND SHIPMENT WOULD BE TO ME IN 7-10 DAYS. Now I'm told send it back and your refund will maybe come after the product is retn'd, but no assurances could be given.

It has a 30 day money back guarantee, but we'll see in a month or so.This is the worst of internet shopping I have seen, and I have trusted internet for at least 9 years!

Had an Experience with Walkfit?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#278203

DO NOT ORDER PRODUCTS FROM THIS SCAM ARTIST COMPANY.CALL YOUR STATES ATTORNEY GENERAL AND REPORT THEM TODAY!!!

Walkfit is a scam artist company, I ordered the insoles on Tuesday night and then found the same product at my local Target for 19.95. I called Thursday morning to cancel order, all the customer service person that could barly speak english would repeat 10 times is my order has shipped we can't stop it, I asked him why then did I receive an email stating 4-8 weeks shipping and in stock ships in 14-18 days, I knew they didn't ship item, I asked for a manager, same thing ,bad english and repeated the same thing, the order was shipped. I was told repeatedly that I can refuse order but they will keep the 9.95 shipping. Its Sunday 4/24/11 and I just received an email stating my order will ship and I should receive it in 7-10 days, they are lying sacks of sh**,scam artists, DO NOT ORDER ANY PRODUCTS FROM THIS COMPANY....

DO NOT,DO NOT,DO NOT, DO NOT ORDER PRODUCTS FROM THIS COMPANY!!!!!!YOU WILL BE RIPPED OFF!!!!!

Anonymous
#278076

What you can do is stop using high pressure telephone sales tactics and ridiculous shipping charges and clearly state the shipping charges on your infomercial!!!!

Anonymous
#276479

I work for the Walk Fit company.I am happy to assist you and look at your order.

Please email me at marya@walkfit.com.Thank you, Mary

You May Also Like